Class 2: Management Introduction

Management is a tool for achieving results. It is a disciplene concerned for enhancing human performance. Management implies skilful marshalling of the resources available to achieve goals set, within the constraints of all the resources available.
Definitions of Management
Management is the art of getting work done through people- Mary Follet
Management is a process consisting of planning, organizing, actuating and controlling, performed to determine and accomplish the objectives by the use of people and resources- Terry

Functions of management - General List

• Planning - deciding what to do, when to do, how to do, and who has to do it
• Organizing- giving Structure and staffing
• Directing- motvating and leading
• Controlling - setting goals and deadlines and monitoring progress

Functions of Management - an extended list by Luther Gulick

• Planning, Organizing, Staffing, Directing, Co-ordinating, Reporting and Budgeting - POSDCORB

In addition above function, Ernest Dale has added the following functions

• Innovation- converting an invention into economic value or business model
• Representation - representing in various outside agencies

Roles of a Manager:

Role is an activity conducted by a manager or in which he or she takes participation. It is a set of behavioral expectations of related individuals or groups from a manager

Interpersonal

• Figurehead
• Leader
• Liaison

Informational

• Monitor
• Disseminator
• Spokesman

Decisional

• Entrepreneur
• Disturbance Handler
• Resource allocator
• Negotiator